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How 13no777 Handles Your Privacy

Your account details, payment activity, and session data stay under our care — collected only for what we need to run your account and process deposits through JazzCash, Easypaisa, and Raast.

Account data protectedJazzCash & Easypaisa transactions coveredYour right to request deletionPakistan-region scopeContact us to update your record
13no777 How 13no777 Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are not afterthoughts — they shape how your data moves through our system from the moment you open an account to the point you request its removal.

Data Security

Account credentials are stored with encryption at rest. Session tokens expire automatically after inactivity, and any login from an unrecognised device triggers an OTP step to your registered mobile number.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred lobby view. No advertising cookies are placed without your consent, and you can clear them from your browser settings at any time.

Retention and Removal

Active accounts retain data for the duration of your relationship with us. On account closure, you may submit a deletion request via live chat or email; we action it within the period required under applicable local rules.

Your Access Rights

You can request a copy of the data we hold on your account at any time. Write to us through in-app Help or email and we will send a summary of your personal record to your registered contact.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Questions about what we hold on your account, a request to correct inaccurate details, or a deletion request — our support team handles all of these. Reach us through the channels below and we will confirm receipt and respond within our standard handling window.

Live Chat Open the chat widget inside your account dashboard. Available during our support hours for account and data queries — the quickest path to a privacy request.
Email Support Send your request to our support address listed in your account settings. Include your registered mobile number so we can locate your record without delay.
In-App Help Tap the Help section inside the mobile lobby. Submit a data request form directly from your account — no need to leave the app or log in separately.

Common Questions About Your Privacy on 13no777

These are the questions we hear most often about how account and payment data is handled. If yours is not here, reach us through live chat inside your account.

We collect your name, mobile number, and chosen payment method — JazzCash, Easypaisa, Raast, or debit card. We also log device type and login timestamps for security purposes.

Yes. Submit a data access request through the in-app Help section or by emailing our support team. Include your registered mobile number so we can match your record accurately.

Transaction data is shared only with the payment rail needed to process your deposit or withdrawal. We do not sell it or pass it to advertisers. Sharing with any other party happens only where local law requires it.

We keep a minimal transaction record for the period required under applicable rules for eligible regions. Once that window passes and you submit a deletion request, we remove the remaining record.

Use the in-app Help form or contact us via live chat inside your account dashboard. State whether you want a correction or full deletion and we will confirm next steps.

We use session and functional cookies only. You can clear or block them through your browser or device settings. Blocking session cookies may affect your ability to stay logged in to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.